Can Lean Six Sigma kill your hospital?
Yes! In its current implementations, it is elitist, too expensive, takes too long, ignores information technology, provides only temporary improvements, and instills a long term culture of variation avoidance in an industry where it is needed most.
CostFlex Systems supports an alternative approach utilizing the “Hawthorne Effect” to focus staff on the reduction of preventable overhead.
The “Hawthorne Effect” is also known as the “observer effect”. It is the instinctive human reaction to improve behavior when being observed or measured.
A Hawthorne effect project is easy and inexpensive to implement, does not require specialized “black belt” trained consultants, and its results are obvious and quantifiable in a relatively short period of time.