CostFlex Systems is very fortunate to have on our Board an active and very experienced orthopedic surgeon.
His guidance to our designers was that doctors basically ignore cost reports, but pay attention to accurate and trustworthy comparative information about themselves and the other doctors they practice with or know. And, as a group, they are always eager to learn new things and are constantly trying to improve. We got it!
Trustworthy! Clear comparisons! Detailed! Benchmarks! Patient satisfaction! Trends! Include only critical, provable costs! Don’t go graphic crazy! Factual! Actionable! Identify best practices!
Drawing on their own online CostFlex database (and the databases of all other CostFlex hospitals via our benchmarking feature) clients can provide a wealth of educational intelligence to their attending physicians.
Some CostFlex clients have over 25 years of detailed discharge data online including every patient, every charge, every clinical code, patient demographics, LOS, attending physicians codes, follow-up admissions to their facility, and more.
It may seem hard to improve on this, but we are going to. Under development (2016) by CostFlex Systems is a smartphone and web based app that will track each patients’ continuum of care through the capture of each medical encounter with other providers, question and record patient condition and satisfaction on a periodic basis (every ‘n’ months), and provide the means to access the medical records from a diverse set of providers (interoperability) created and maintained for the patient.